Comments on: Trojan.fakealert.5 virus on BitDefender 2010 http://www.quickpwn.com/2010/03/trojan-fakealert-5-virus-on-bitdefender-2010.html Technology news, iPhone news, and more! Fri, 03 Feb 2012 03:09:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: chris http://www.quickpwn.com/2010/03/trojan-fakealert-5-virus-on-bitdefender-2010.html/comment-page-5#comment-39638 chris Tue, 06 Apr 2010 07:56:10 +0000 http://www.quickpwn.com/?p=2907#comment-39638 windows Essentials av is also effected by this windows Essentials av is also effected by this

]]> By: Carl Feather http://www.quickpwn.com/2010/03/trojan-fakealert-5-virus-on-bitdefender-2010.html/comment-page-5#comment-38889 Carl Feather Fri, 02 Apr 2010 14:34:40 +0000 http://www.quickpwn.com/?p=2907#comment-38889 This fake virus hit my business computer, with thousands of wedding and portrait photo files, high-end software. The software has been disabled and we've had to re-install, but Sony software still will not run. It's been two weeks now and my computer is still screwed up and I can't get any video work done on it. I am now removing Bit Defender, installing the OS again and installing Norton. The most frustrating thing is Bit Defender's lack of communication. If my license were about to expire, the program would hound me to death to renew starting a month before the date. But I have yet to get an email from them offering a fix or compensation. This product stinks and I will never recommend it. It has cost at least four days of lost time. This fake virus hit my business computer, with thousands of wedding and portrait photo files, high-end software. The software has been disabled and we’ve had to re-install, but Sony software still will not run. It’s been two weeks now and my computer is still screwed up and I can’t get any video work done on it. I am now removing Bit Defender, installing the OS again and installing Norton.
The most frustrating thing is Bit Defender’s lack of communication. If my license were about to expire, the program would hound me to death to renew starting a month before the date. But I have yet to get an email from them offering a fix or compensation. This product stinks and I will never recommend it. It has cost at least four days of lost time.

]]> By: Dennis http://www.quickpwn.com/2010/03/trojan-fakealert-5-virus-on-bitdefender-2010.html/comment-page-5#comment-38186 Dennis Mon, 29 Mar 2010 00:51:31 +0000 http://www.quickpwn.com/?p=2907#comment-38186 Had the same general symptoms as everyone else. It was stated that this was only a problem with BitDefender 2010. Not true, I am running a 2 yr version of 2009. I did all the usaul things and gave up. Booted up 24hrs later to re-immage, EVERYTHING was fine. Have not seen any symptoms or problems since, 1 wk ago. ?????????? Had the same general symptoms as everyone else.

It was stated that this was only a problem with BitDefender 2010. Not true, I am running a 2 yr version of 2009.

I did all the usaul things and gave up. Booted up 24hrs later to re-immage, EVERYTHING was fine. Have not seen any symptoms or problems since, 1 wk ago.

??????????

]]> By: Patrick Dwyer http://www.quickpwn.com/2010/03/trojan-fakealert-5-virus-on-bitdefender-2010.html/comment-page-3#comment-37676 Patrick Dwyer Wed, 24 Mar 2010 18:53:33 +0000 http://www.quickpwn.com/?p=2907#comment-37676 Nic - almost had same fight with best friend. Yow. Too bad. So. How exactly did Kaspersky save the day? Did it detect and fix all the false positives?? help? email pmdwyer@earthlink.net ? Nic – almost had same fight with best friend. Yow. Too bad. So. How exactly did Kaspersky save the day? Did it detect and fix all the false positives?? help? email pmdwyer@earthlink.net ?

]]> By: Patrick Dwyer http://www.quickpwn.com/2010/03/trojan-fakealert-5-virus-on-bitdefender-2010.html/comment-page-5#comment-37674 Patrick Dwyer Wed, 24 Mar 2010 18:42:38 +0000 http://www.quickpwn.com/?p=2907#comment-37674 John - ditto me, exactly. Eventually, I figured to turn off real time scanning - now of course I cannot use that computer to surf. I was able to send most quarantined files back to where they came from. I am done with Shield Deluxe of course, but now worried that if I change to Kaspersky as planned, it will detect all those false positives and quarantine them again. I have BD's 2009 patch for this, but afraid to use it, because my AV is Shield, not BD, even if AV engine is same. Any luck? suggestions? solutions yet? email pmdwyer@earthlink.net? John – ditto me, exactly. Eventually, I figured to turn off real time scanning – now of course I cannot use that computer to surf. I was able to send most quarantined files back to where they came from. I am done with Shield Deluxe of course, but now worried that if I change to Kaspersky as planned, it will detect all those false positives and quarantine them again. I have BD’s 2009 patch for this, but afraid to use it, because my AV is Shield, not BD, even if AV engine is same. Any luck? suggestions? solutions yet? email pmdwyer@earthlink.net?

]]> By: Dr. Alton Smith http://www.quickpwn.com/2010/03/trojan-fakealert-5-virus-on-bitdefender-2010.html/comment-page-5#comment-37552 Dr. Alton Smith Tue, 23 Mar 2010 15:14:09 +0000 http://www.quickpwn.com/?p=2907#comment-37552 Please put me down for the compensation for those who were hurt by the "Trojan Fake Virus 5" that got through your wall and resulted in the destruction of my Sony VAIO. My hard drive was so damaged I could not even reinstall the recovery discs. I kept getting an error on all options. My machine is with Best Buy's Geeks right now. They are already into my pockets for near $100 and will likely hit me for more. Please put me down for the compensation for those who were hurt by the “Trojan Fake Virus 5″ that got through your wall and resulted in the destruction of my Sony VAIO. My hard drive was so damaged I could not even reinstall the recovery discs. I kept getting an error on all options. My machine is with Best Buy’s Geeks right now. They are already into my pockets for near $100 and will likely hit me for more.

]]> By: Barry http://www.quickpwn.com/2010/03/trojan-fakealert-5-virus-on-bitdefender-2010.html/comment-page-5#comment-37512 Barry Tue, 23 Mar 2010 02:28:30 +0000 http://www.quickpwn.com/?p=2907#comment-37512 OH, YEAH!! Hit me Sat and I have restarted three times -- almost didn't get it to work tonight but finally did ... each time I had to restore to an earlier date ... Call technical support who were no support ... asked them to send me the fix via email and I would work it myself ... they said they would call back in 10 minutes ... no call back Not real happy ... when I first installed several months ago .. they were going to do it by controlling my computer but after two hours told them never mind ... downloaded the software myself and was up and running in 10 minutes. I agree they should provide a refund for posing malware/viruses Would of been nice if they would have sent us an email to let us know of the problem and when the fix would be in ... anoter disappointment OH, YEAH!!

Hit me Sat and I have restarted three times — almost didn’t get it to work tonight but finally did … each time I had to restore to an earlier date … Call technical support who were no support … asked them to send me the fix via email and I would work it myself … they said they would call back in 10 minutes … no call back

Not real happy … when I first installed several months ago .. they were going to do it by controlling my computer but after two hours told them never mind … downloaded the software myself and was up and running in 10 minutes.

I agree they should provide a refund for posing malware/viruses

Would of been nice if they would have sent us an email to let us know of the problem and when the fix would be in … anoter disappointment

]]> By: K http://www.quickpwn.com/2010/03/trojan-fakealert-5-virus-on-bitdefender-2010.html/comment-page-5#comment-37448 K Mon, 22 Mar 2010 14:16:08 +0000 http://www.quickpwn.com/?p=2907#comment-37448 My pc was unable to boot after I restarted so I did a clean boot if Win 7 and now I am running AVG free...I lost some data but I had no other choice. FML My pc was unable to boot after I restarted so I did a clean boot if Win 7 and now I am running AVG free…I lost some data but I had no other choice.
FML

]]> By: K http://www.quickpwn.com/2010/03/trojan-fakealert-5-virus-on-bitdefender-2010.html/comment-page-5#comment-37446 K Mon, 22 Mar 2010 14:12:55 +0000 http://www.quickpwn.com/?p=2907#comment-37446 That is what I had to do :( That is what I had to do :(

]]> By: Thad http://www.quickpwn.com/2010/03/trojan-fakealert-5-virus-on-bitdefender-2010.html/comment-page-5#comment-37428 Thad Mon, 22 Mar 2010 12:23:15 +0000 http://www.quickpwn.com/?p=2907#comment-37428 I can't make backups using a USB flash drive, DVD-R, or through Rapidshare. I can't install any programs, and anything I save doesn't appear in Windows Explorer. I have very important files that I cannot afford to lose, so my only option now is to wait until a fix is released. LAME! I can’t make backups using a USB flash drive, DVD-R, or through Rapidshare. I can’t install any programs, and anything I save doesn’t appear in Windows Explorer. I have very important files that I cannot afford to lose, so my only option now is to wait until a fix is released. LAME!

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